DEFINITIONS․

  • "LugLockers" refers to"ATA Storage" LLC, which provides mediation services related to luggage storage through the website www.luglockers.com and (or) LugLockers Apps;
  • "Terms and Conditions" Denotes these Terms and Conditions of Service, inclusive of any subsequent provisions, amendments, or additions;
  • "Site" represents the website www.luglockers.com, owned and operated by "ATA Storage" LLC, through which Luggage Storage mediation services are provided.
  • "Application(s)" refers to the LugLockers application(s) for smart devices (phone, computer, etc.) owned and operated by "ATA Storage" LLC and through which Luggage Storage mediation services are provided․
  • "Luggage" means objects, things or goods which belong to the Client or entrusted by the latter to the Partner for storage.

There are different size options: «Small», «Medium», «Large», «Any size» and others.

«Small»--Height-up to 56 cm, Width-up to 38 cm, Depth-up to 24 cm,

«Medium»--Height-From 56 to 67 cm, Width-From 38 to 44 cm, Depth-From 24 to 28 cm,

«Large»--Height-From 67 to 100 cm, Width-From 44 to 60 cm, Depth-From 28 to 40 cm,

«Any size»-No more than «Large» size.

  • "Partner" means organizations or individuals providing Luggage storage services who have accepted these Terms and Conditions are contractually cooperating with LugLockers;
  • "Client" means a physical or legal person registered on the Site and (or) Apps, who has made a book through LugLockers and who uses the Luggage storage services provided by the Partner.
  • "Service" means the mediation service provided by LugLockers to the Clients, which includes:
    • Ensuring the availability of the Site and (or) Apps and related ongoing maintenance,
    • Providing the ability to register and have a personal page for the Client on the Site and (or) Apps,
    • Providing the ability to use tools of Site and (or) Apps.
    • Providing the ability to make Bookings through the Site and (or) Apps,
    • Providing the ability to use features available on the Site and (or) Apps intended for a Client,
    • Technical support for the ability of clients to fulfill Bookings and Orders,
    • Providing information to Clients about the Partner,

Physical storage of the Luggage is done by the Partner and is not included in the Service provided by LugLockers.

  • "Book" means the Client's declaration of a desire through the Site and (or) Apps to use Luggage storage services provided by the Partner for a fee and acquisition of the right to use these services for the period selected on the Site and (or) Apps;
  • "Order" means the Client's use of Luggage storage services through the Booking provided by the Partner, which is considered confirmed by the internal administrative functions on the Site or (or) Apps;
  • "Loss of Luggage" means the complete disappearance of the Luggage entrusted to the Partner for storage and all the items contained in it, which occurred as a result of the negligent or intentional actions or omissions of the Partner, its employees, as well as third parties, except for cases of damage of Luggage or the items contained therein, as well as cases of loss of Luggage as a result of flood, fire, earthquake, tsunami, man-made or natural disasters, civil unrest, war, military or armed operations or other force majeure situations.
  • "Client's personal page" means a separate electronic page created by the Client as a result of registration in LugLockers, where only the Client can access and through which the Client manages the information related to him/her.
  • “Affiliate Link” refers to a unique link a Client gets upon registration, which can be shared with other potential Clients or Partners of our website to earn commissions.
  • “Balance” is a system through which money transactions between LugLockers and Clients can be carried out. Balance amounts are calculated in USD. 

MAIN PROVISIONS

  • These Terms are an offer to conclude a public partnership and are considered valid and binding on the parties without signing a paper version. The Terms and conditions are available on the Site and (or) Apps.
  • These Terms and conditions come into force upon acceptance by the Client by making the appropriate note during registration on the Site and/or the Apps provided by the software.
  • The Client, by agreeing to these Terms and conditions, unconditionally confirms that he/she has read and familiarized himself/herself with these Terms and conditions, and that they are fully acceptable to the Client.
  • These Terms and conditions regulate the relationship between Client and LugLockers.
  • These Terms and conditions do not apply to cases where the Client receives information about the Partner through the Site and (or) Apps and uses the Partner's Luggage storage services without making Booking. In this case, the Site and (or) Apps are purely a platform for providing information and all relations are regulated between the Client and the Partner and LugLockers does not bear any responsibility:

CLIENT REGISTRATION

  • The Client registers using the software tools created on the Site and (or) Apps by creating the Client's personal page.
  • Upon registration, the Client automatically gets a unique affiliate link, which can be used to attract other Clients or Partners to our website and earn commissions.

CLIENT’S RIGHTS

The Client has the right to:

  • Use all features provided for the Clients on the Site and (or) Apps, including registering on the Site and (or) Apps, making a Booking, sharing their Affiliate link with other Clients or Partners.
  • Cancel Bookings in the cases specified in these Terms and Conditions in the manner provided on the Site and (or) Apps,
  • Contacting with LugLockers with questions and receive a response within a reasonable time,
  • To rate the Partner after making a Booking and using the Luggage storage services provided by the Partner.

CLIENT’S RESPONSIBILITIES

The Client is obliged to:

  • When registering on the Site and (or) Apps, post accurate and up-to-date information about yourself: first name, last name, email address.
  • In case of changes in information regarding the Client, make immediate changes on the Client's personal page,
  • Pay for Luggage storage services fee to the Partner in the amount and manner specified by the Partner at the time of Booking. 

LugLocker’s RIGHTS

The LugLockers has the right to՝

  • To make any changes to these Terms and Conditions, the content of the Site or (or) Apps at its discretion, notifying the Client about it in the manner and at the times specified by these Terms and Conditions,
  • At its discretion and for a period determined by it, as well as in case of violation of these Terms and Conditions by the Client, suspend or block the Client's activity to the Site and (or) Apps,
  • If the Client artificially cancels the Booking and using Luggage storage services of the Partner, suspend the Client's activity on the Site and (or) Apps,
  • In the event of the need to protect the business reputation of LugLockers, as well as in the event of unforeseen circumstances, cancel the Booking in accordance with these Terms and Conditions.

LugLockers OBLIGATIONS

The LugLockers is obliged to:

  • Provide the Client with the necessary technical support to open and manage Client's personal page on the Site and (or) Apps,
  • Ensure normal operation of the Site and (or) Apps,
  • Provide necessary conditions for the Client's use of all features created by LugLockers and intended for the Client,
  • Notify the Client via email about changes to the Site and (or) Apps at least 3 working days before the changes are made,
  • Respond to questions and issues raised by the Client within a reasonable time,
  • To keep the personal data provided by the Client (e-mail, etc.) confidential from third parties, except for the information provided to the Partner when making a Booking and in case of hacking attacks.
  • Pay commissions to the Client if one participates in the LugLockers Affiliate program and shares his unique link to attract clients.

Booking

  • Upon booking, the Client acquires the right to use the Luggage storage services provided by the Partner, to cancel the Booking, as well as to use other features provided for the Client on Site and (or) Apps.

STORAGE DOCUMENTATION

  • When accepting the Luggage for storage, each Partner is obliged to provide the Customer with a paper or electronic document certifying the fact of accepting the Luggage for storage.
  • The Partner is free to independently decide the form and content of the document certifying the acceptance of the Luggage received from the Client. If desired, the Partner can provide the Client with electronic documents by SMS message or by e-mail.
  • When depositing the Luggage, each Partner can submit a document on the conditions of storage, the content of which should not contradict the provisions set forth in these Terms and Conditions.

Fee for the service provided by the Partner․

Clients pay the Partner for Luggage storage services in three possible ways:

  • Cash Payment: Tourists can pay directly to the Partner at the storage location by cash or non- cash. About accepting non-cash payment, the Partner makes a note on his Partner's personal page, which will be visible on the Site and (or) Apps.
  • Online Payment (Credit Card): Tourists can pay online using a credit card during the booking process.
  • Balance Payment: Tourists can pay for a booking using their existing LugLockers balance if they have sufficient funds available.

Luggage storage prices are determined by the Partner. 

Booking cancellation․

  • A booking can be canceled in three ways: by the Client, the Partner or LugLockers.

Cancellation by Client:

  • The Client can cancel the Booking up until the date (day, time) of handing over the Luggage for storage specified at the time of booking.

Cancellation by Partner:

  • The Partner has the possibility to cancel the Booking before the date (day, time) of handing over the Luggage for storage specified at the time of booking, as well as within one hour of that date (day, time).

Partner may cancel a Booking if:

  • after the date (day, time) of handing over the Luggage for storage specified at the time of booking Client is late. In this case, before the cancellation, the Partner must contact (by writing an email) the Client and check the circumstances of the Client arrival. If it is not possible to contact and (or) the Client informs that he/she will not come, the Partner can cancel the Booking.
  • An unforeseen circumstance has occurred and the Partner is unable to take Luggage for storage. In this case, the Partner must notify (by email) the Customer and LugLockers prior to the cancellation.

Cancellation by LugLockers:

  • LugLockers may cancel a Booking at any time if the need arises. In this case, LugLockers must notify (by email or otherwise) the Partner and Client before the cancellation.

PROHIBITED ITEMS.

  • It is prohibited to give for storage items, the storage of which is prohibited in the country of the Partner's location, which may be dangerous for people's life, health or the environment, and for which special conditions are defined for storage in the country of the Partner's location.
  • It is prohibited to give for storage of valuables, easily damaged or perishable items, as well as dangerous items. In particular, it is prohibited to give for storage the following items for storage.
  • Items worth more than $1000 or its equivalent in any other currency,
  • Precious items and stones (any type of gold, silver and similar metals),
  • Banknotes and coins (paper money, coins, etc.),
  • Narcotics, psychoactive substances and similar items,
  • Plants and animals,
  • Items that are weapons or firearms,
  • Programs containing high value information,
  • Technological items (iPhone, iPad, Tablet, PC, smartphones),
  • Wastes,
  • Works of art,
  • Antiques,
  • Pornographic materials,
  • Various types of official documents (passport, social security card, birth certificate, title deed, shares, bonds, etc).
  • If storage of any of the above-mentioned items is permitted in any country, the Partner must post a note to that effect on the Site and (or) Apps page, the authenticity of which LugLockers is not responsible for.

LUGGAGE SECURITY.

  • The Partner is responsible for the security of the Luggage.
  • In case of Loss of a Luggage and(or) damage to the Luggage and(or) loss of items in the Luggage, at the Client's desire and demand, Partner must compensate the damages.

The partner has the right not provide the compensation specified in this point if the loss of the Luggage and(or) damage to the Luggage and(or) the loss of the items in the Luggage occurred as a result of actions other than the Partner actions and if the Partner in the Luggage pick up time informed the Client in writing way about not providing compensation in such situations.

Impact of insurmountable force (FORCE-MAJOR).

  • The parties are released from liability for failure to fully or partially fulfill the obligations under this contract, if it was due to the influence of force majeure, which arose after the conclusion of this contract, and which the parties could not foresee or prevent.
  • Such situations are earthquake, flood, fire, war, declaration of military and state of emergency, political disturbances, strikes, widespread suspension of work of means of communication, acts of state bodies, etc., which make it impossible to fulfill the obligations set forth in this contract. If the influence of force majeure continues for more than 3 (three) months, each of the parties has the right to terminate the contract by notifying the other party in advance in writing.

Dispute resolution procedure.

  • Disputes arising in connection with this contract are resolved through negotiations. In case of failure to reach an agreement, the resolution of disputes shall be submitted to the examination of the relevant court in the Republic of Armenia provided for by the Code of Civil Procedure of the Republic of Armenia.
  • The provisions of this contract, as well as the disagreements of the parties related to this contract, are interpreted exclusively in the light of the legislation of the Republic of Armenia․